| Policies |
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| We are unable to accept credit cards issued by banks other than the United States or Canada. International orders can be paid by international money order or a bank wire transfer of funds. There is a $20.00 fee for bank wire transfers. Our banking information is available upon request. | |
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| All information gathered by GlockStore.com through your order is kept strictly confidential and will not be distributed to any company or individual. The information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. If you need to change anything about your order please email us: orderlist@glockstore.com | |
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| Most orders ship out of our warehouse within 2-3 days. Some items are special order based on sizing, color, gun type, etc. These include holsters, vests, belts and jackets. Special order items take 1-3 weeks extra to ship from our office. You can always call our office to check on your order, but we ask that you be reasonable in your expectations of delivery. | |
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Regular Shipping - |
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We normally ship all orders via UPS (United Parcel Service) ground delivery unless specified by you otherwise. We are located in San Diego, California! This means if you live on the East Coast, your order will take 5-7 business days to arrive to your location. If you live in the Midwest, your order will take 3-5 business days. If you live in the Northwest, your order will take 2-4 business days. If your live in California or Arizona or Nevada, your order will take 1-3 business days to arrive. Post Office Box are shipped via U.S. Mail. Delivery times are basically the same as with UPS. |
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One Day Service - |
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One Day/Overnight shipping is available for an extra charge. This charge is based on the size and weight of the package. If you order before 1:00pm PST you can receive next day shipping. Orders after 1:00pm PST will be shipped the next day and arrive the day after that. |
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Two Day/Three Day Service - |
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Two and three day delivery options are available and significantly less expensive than overnight. We normally ship these orders via UPS. If you order before 1:00pm PST you can receive your order within 2 or 3 days after that. |
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Overseas - |
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We can deliver all of our products to any location on Earth. Shipping options include: U.S. Mail, FedEx, DHL, and Nippon Express. These options can take upward of 7-14 days depending on your location and customs. |
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Video Programs - |
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| Due to the nature of video programs, all sales of video programs are final. If the disc is damaged due to manufacturing or shipping, please return it for immediate replacement within 30 days of receipt. | |
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All other products are backed by our 30
day, no-hassle guarantee. Should any non-video product fail to meet your
expectations, simply return it within 30 days of receipt. We will replace
the item, refund your purchase price or credit your credit card. |
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If you are ordering with a credit card, your shipping address must be the same as the billing address of your credit card statements. This is for your protection. If you are mailing to your office or work address you must notify the credit card company to allow shipments to be sent to this address. This is an easy process... simply call the credit card company and request multiple shipping addresses. |
